Inbound sales engagement
Engage prospective customers during the coverage agreed for your business.
STELLAR INTELLIGENT TECHNOLOGIES
Intelligent Technology for the Workplace
Sales Service System
An intelligent Sales Specialist engages inbound prospects, answers approved questions, and captures the details your people need to continue the relationship.
Operated by APROPOS GROUP LLC
When employees are busy, the office is closed, or call volume exceeds available coverage, an inquiry still deserves attention. Establish a professional sales engagement process that keeps the conversation moving and gives your team context for follow-up.
Engage prospective customers during the coverage agreed for your business.
Represent your business using the information and responses you approve.
Collect contact details, service interests, and the reason for the inquiry.
Give your people customer context through the Operations Center.
Keep your existing number where technically compatible and control when calls are forwarded.
An intelligent Sales Specialist begins the conversation.
Collect the information and questions the prospect provides.
Your team reviews the inquiry and continues the relationship.
Capturing an estimate or appointment request does not itself issue a quote or confirm a booking. The handling is agreed during setup.
The Sales Specialist is the customer-facing sales service. The Customer Engagement Operations Center is the platform behind it, connecting the inquiry with customer context and human follow-up.
Select a system to explore its role.
The platform that connects customer information, engagement history, lead activity, and the people responsible for the next step.
We begin with a consultation to understand your operation, review the appropriate configuration, and explain platform access and applicable usage charges before you commit.
You pay for the services delivered during the month. When usage is lower, applicable usage charges are lower. Your estimate explains the platform and service charges that apply.
Request a personal consultation ↗Getting started is straightforward. We begin by learning about your business, the products or services you offer, your operating hours, and how you prefer customer inquiries to be handled.
You'll provide essential business information, frequently asked questions, preferred responses, and instructions for handling sales opportunities. We'll use this information to configure your Intelligent Sales Specialist to represent your business professionally and consistently.
You can keep your existing business telephone number.
Your business evolves, and your Sales Specialist can evolve with it.
Business information, service offerings, frequently asked questions, and approved responses can be updated as your needs change. This helps ensure your Sales Specialist communicates accurate, current information that reflects your business.
Updates are managed through the service administration process, with changes reviewed and applied to your business configuration.
Your Sales Specialist is designed to provide helpful responses using information approved by your business.
When a question falls outside that information, the Sales Specialist can collect the caller's contact details and question for follow-up or transfer the conversation to a designated representative when that option is available.
Rather than guessing or providing unverified information, the system follows your established instructions for handling unanswered questions.
Every sales inquiry is an opportunity worth following up.
Your Sales Specialist can capture important details, including the prospective customer's name, contact information, reason for calling, and requested products or services.
Captured inquiries are organized for review in your business workspace, helping your team identify prospective customers, understand their needs, and prioritize follow-up.
Absolutely. You are in full control at all times.
Our integration is simple and flexible. You keep your existing business telephone number and control when incoming calls are directed to your Intelligent Sales Specialist.
When you want the Sales Specialist to handle your calls, simply activate call forwarding through your existing telephone provider. When you want to resume answering calls directly, turn off call forwarding.
Your normal call routing:
Phone Provider → Your Business Line
When you activate the Sales Specialist:
Phone Provider → Your Business Line → Call Forwarding → Intelligent Sales Specialist
Whether you need coverage after business hours, during busy periods, on weekends, holidays, or 24/7, you decide when the service operates.
No need to change your business number, replace your telephone provider, or disrupt your existing operations. Your business remains in control.
Transparency is fundamental to our Usage-Based Pricing model.
Your business administration workspace is designed to provide visibility into service usage and associated charges, including estimated billing and projected month-end costs.
You can review how your services are being used and better understand what contributes to your monthly charges.
You pay for the services delivered—not unused capacity. When your usage is lower, your charges are lower.
Experience the intelligent Sales Specialist, then discuss what your business needs.
Call the live demo · (725) 330-5102 ↗Calls to the live demo line are answered by an AI sales agent and are recorded and transcribed.
Request a personal consultation ↗